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Frequently Asked Questions

Everything You Need to Know

Can I upgrade my plan when I need to up scale my business?

We are all for helping you grow and scale your business, that's why whenever you feel the need to upgrade your current plan you can simply let us know and we will make the extra resources available to you.

Will I meet my Virtual Assistant in person?

Most of our VA's are based around the world so there is no guarantee that you both will be within a 10km radius from one another but we ensure that this will not be an obstruction or delay in work completion. 

Can my Virtual Assistant work on holidays, weekends, or after-hours?

We are open to speaking to you about your businesses needs and finding a solution that will work for your companied needs and terms of office hours.

Can my Virtual Assistant only perform 

administrative tasks?

Our Skill Based VA's specialize in multiple different fields, which means they can perform a range of tasks and not just admin based work. Depending on your businesses wants and needs we will match you up with a VA within your industry to ensure you can get your set tasks done while being assured that your VA knows what they are doing.

How will I monitor my Virtual Assistant?

That's the best part, you don't have to worry about any of the admin of monitoring and checking up with your VA's, we take care of all the hassle and fuss, we are here to help you and free up your time to focus on the actual business and not the little tasks. We don't want to give you more work by any means.

Why are Virtual Assistants better than in-house employees?

VA's are able to come from any and every location around the world, thus you are not limited to the local talent in your area, with a VA you can find exactly what you are looking for and it's at a fraction of the cost a normal in-house employee would be.